FAQ
|
1. What digitizing
software do you use? |
|
We own Wilcom, Tajima and
by Pulse digitizing software . |
| 2.What format
do you offer? |
| We can provide
most format, such as .EDD, .DST, .DSB, .DSZ, .EXP, .CND,
.PAT, .SAS, .PLS, .DP, .DAT, .CAP, .KSM, .SEW, .JEF,
.HUS, .PES, ESL, .XXX, .PCQ, .CSB, .EMT, etc.
|
|
3. What artwork formats
do you accept? |
|
We can read all of the
following formats: jpeg, tif, gif, pcx, jpg, cdr,
cpt, ai, eps,pdf, wmf, pct or pict, bmp.
|
| 4. What is
your turn-around time? |
| We normally
deliver within 24 hours. However, we do deliver
within 12 hours for rush orders at no extra charge.
You will have to specify that the order is a rush
order in the Order Form for timely delivery.
|
|
5. Do you
run swatches of the designs before you send them to
me? |
|
Yes, we sew
out each design (maybe even twice) till we are
convinced of its smooth run on the machine before we
send the digitized file to you. |
|
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